Transforming CX with the Zoom Platform
13th January, 2026
11:00 am onwards
Grand Hyatt, Mumbai
Organised by
An In-Person Lunch & Learn for IT & CX Leaders
Everyone’s talking about AI—but enabling it to deliver measurable business value is where true leadership happens. Many organizations have bold AI visions, yet struggle to bridge the gap between strategy and execution.
Join Zoom for an exclusive In-Person Lunch & Learn designed for IT and CX leaders who are ready to move from AI ambition to AI achievement.
Discover how the Zoom CX Suite—including Zoom Phone (ZP), Zoom Contact Center (ZCC), Zoom AI Companion (AIC), Zoom Revenue Accelerator (ZRA), and Zoom Virtual Agent (ZVA)—empowers organizations to elevate customer experiences, streamline operations, and drive tangible ROI.
This isn’t theory—it’s about practical steps to make AI an everyday value driver for your teams, your customers, and your business.
Why Attend:
- Connect Customer Experience and IT Strategy Explore how IT and CX leaders can collaborate to deliver unified, secure, and scalable experiences across the customer journey—without adding complexity to your tech stack.
- Gain Exclusive Research & AI Insights Discover new data on what customers expect from AI-driven service—and how forward-thinking IT teams are using those insights to build intelligent, adaptive CX ecosystems.
- Modernize Your Infrastructure with AI-First Tools See how the Zoom CX Suite can help you modernize legacy systems, improve agent efficiency, and unify data and interactions across channels—all while maintaining enterprise-grade reliability and compliance.
Network. Learn. Lead.
Enjoy lunch, connect with industry peers, and walk away with practical strategies to accelerate your AI journey—and make it work for your customers and your business.
Reserve your seat today—space is limited.
Register Now