The Executive Roundtable:
Transforming CX for Real Impact

13th January, 2026
06:30 pm onwards
Grand Hyatt, Mumbai

Organised by

An Exclusive Evening Roundtable & Networking Event for Enterprise Leaders

The future of Customer Experience is connected:

Despite investments in new tools, customer journeys remain fragmented due to three key challenges: disconnected systems, siloed teams, and inconsistent data. These fragmentation issues create a costly ripple effect: customers grow frustrated with disjointed experiences, employees become overworked managing these complexities, and organizations miss critical growth opportunities.

Join us for an exclusive evening roundtable with select CX & Contact Center leaders to transform the narrative around customer experience. Together, we’ll explore how to convert fragmented customer journeys into seamless, AI-powered experiences. This intimate setting provides the perfect opportunity to share your challenges and insights while learning how your peers are addressing similar obstacles in their organizations.

Zoom’s CX Suite delivers personalized, AI-driven customer experiences that scale securely and efficiently. The comprehensive solution includes Zoom Phone (ZP), Zoom Contact Center (ZCC), Zoom AI Companion (AIC), Zoom Revenue Accelerator (ZRA), and Zoom Virtual Agent (ZVA). During our discussion, we’ll explore how these integrated tools can help your organization create seamless customer experiences.

What to Expect

  • Executive Insights: Hear from your peers on how they are turning AI strategy into operational success.
  • Real-World Perspectives: Discuss challenges and proven approaches with fellow technology and business leaders.
  • Networking Dinner: Connect with peers in an exclusive, relaxed setting over cocktails and dinner.
Register Now 
By submitting this form, you consent Zoom Video Comunications India Private Limited to use this personal data to inform you about its products, services and events.

Copyright ©2025 Zoom Communications, Inc. All rights reserved.