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Are you working with multiple telecom providers across domestic and international voice requirements?
Could you share the names of your telecom providers ?
Do you actively use fixed line telephony for your business purposes ?
How many users in India use fixed line telephony for business ?
What is your domestic and international calling split?
What are your major calling destinations for business purposes ?
Have you deployed EPABX?
If yes, is it in-house / on-prem or in the cloud ?
Could you share the brands and configurations of the EPABXs deployed in your organization ?
Are you planning to migrate / upgrade your EPABX to the cloud ?
If yes, in what time frame ?
How are you supporting telephony requirements of your remote workforce?
Are you using a Conferencing bridge
If Yes, which conference bridge do you use for business calling
Are you using a contact centre platform for your business requirements
If Yes, is the contact centre platform in-house or outsourced to an agency
Are you using any UC applications for collaboration?
If yes, which UC / collaboration platforms do you use?
Is your collaboration platform in-house / on-prem on in-cloud ?
If in-house, have you thought of migrating your collaboration platform into the cloud ?
If yes, What is the timeframe you are looking to migrate to cloud?
Are you actively evaluating options to increase productivity & reduce your telephony and UC spends ?
If Yes, could you share the options that you are considering for the same