An Exclusive Roundtable

Reimagining Customer
Experience in Financial Services

29th May 2025
06:30 PM Onwards
Jio Convention Centre,
Executive Boardroom Suite 201

In an era where 73% of consumers expect personalized interactions from their financial service providers, the question isn’t whether to transform — it’s how fast. AI is reshaping what’s possible in banking and insurance, enabling real-time, intelligent experiences that feel human—at—scale. This roundtable brings together forward-thinking leaders to explore how Generative and Agentic AI, combined with advanced data strategies, are helping institutions deepen customer trust, improve operational agility, and stay ahead of risk.

Why This Conversation Matters

  • Watch AI transform CX: See how financial institutions are creating seamless, personalized experiences with real-time intelligence
  • Gain actionable insights: Learn how data and GenAI are being used to strengthen customer relationships and drive measurable outcomes
  • Demystify agentic AI: Explore how it’s enabling smarter, context-aware interactions across the customer journey
  • Engage with industry trailblazers: Exchange ideas with senior leaders who are driving innovation across banking and insurance

What You’ll Experience

  • An open exchange on real-world AI use cases in financial services
  • Strategic insights from NTT DATA and Google Cloud thought leaders
  • A practical look at transforming CX without increasing complexity
  • Space for genuine conversations with decision-makers across banking and insurance

Walk away with real insights, new connections, and practical ideas you can bring back to your business.

Register Now

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