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IT Infra Managed Service - Assessment
Q1)Are your IT infrastructure and support teams agile enough to support business/application development at their expected speed?
Q2)What is current level of automation in your IT infrastructure space?
Q3)If you haven’t reached your desired state of automation yet, what are the identified obstacles?
Skils (Lack of)
Tools (Lack of)
Other (Mention Below)
Q4)Does your organization use any variants of virtual agent/assistant support or self-help mechanism for managing the IT Help Desk?
Q5)Do you currently use one or multiple external service providers to manage your infrastructure support operation? If yes, is their service satisfactory?
If Yes, Is their service satisfactory?
Q6)Are you considering consolidation of your current data centers and cloud migration in the near future?