AI By Design: From Complexity to Intelligence, Resilience & Business Impact

An Exclusive CIO & Technology Leadership Forum

16th October, 2026
06:00 PM Onwards
Fairfield by Marriott Mumbai International Airport

Hosted by

Overview

Freshworks, in collaboration with Sonata Software, invites you to an exclusive gathering of CIOs and technology leaders to explore the next evolution of enterprise IT.

As technology environments become more interconnected and mission-critical, CIOs are under pressure to accelerate AI adoption, simplify complexity, strengthen resilience and deliver measurable business impact.

The opportunity is no longer simply to add AI to existing operations.

It’s about designing intelligence into the way your enterprise operates.

Explore how AI, automation and connected service operations can help organizations move from reactive IT to intelligent, proactive and resilient operations.

The CIO Imperative

Today’s enterprises face an increasingly complex technology landscape—24×7 digital services, critical incidents, distributed infrastructure, IT/OT environments, massive event volumes, third-party dependencies and growing regulatory expectations.

At the same time, CIOs are asking:

How do we move AI from experimentation to enterprise impact?

How do we reduce complexity without adding more complexity?

How do we detect and resolve critical incidents faster?

How do we gain visibility across infrastructure, assets and dependencies?

How do we build resilience into increasingly interconnected operations?

How do we turn technology investments into measurable business value?

The answer lies in designing IT for intelligence, resilience and scale.

Register Now 

Thank you for your registration!

yourname

We will get back to you with confirmation shortly.

© 2026 Freshworks Inc. All Rights Reserved