The Intelligence Behind AI: Rethinking the Enterprise IT Estate

An exclusive gathering for CIOs and senior IT leaders in Bengaluru.

20th November, 2026
06:30 PM Onwards
Radisson Blu Hotel, Atria Bengaluru

Hosted by

Your AI strategy is only as strong as your understanding of the technology it depends on.

As enterprises accelerate AI adoption, technology environments are becoming more distributed, interconnected and difficult to manage. Untracked assets, fragmented service data, rising software costs and hidden dependencies can undermine the very outcomes AI is meant to deliver.

Join Freshworks for an executive discussion on how connected IT service management, IT asset intelligence and AI-powered workflows can help organizations build a more visible, efficient and resilient enterprise technology estate.

AI ambition is growing. Is your IT estate ready?

AI creates new possibilities for productivity, automation and better decision-making. But realizing that potential requires more than deploying intelligent tools. It requires a clear understanding of the technology, services and dependencies that power the business.

When that foundation is fragmented, complexity compounds.

The opportunity is clear: move from managing technology in pieces to understanding the enterprise as a connected whole.

The conversations IT leaders need to have now

Join peers and Freshworks experts to explore the practical questions shaping the next phase of enterprise IT.

Is your technology estate ready for AI? Identify the visibility and operational foundations that matter as AI adoption scales.

Where is technology spend leaking value? Explore ways to improve asset utilization, software oversight and cost accountability.

How can IT move from reactive support to proactive service delivery?
Connect service context, automation and asset intelligence to improve everyday operations.

Can you see the risk behind every change? Understand how asset relationships and service dependencies can inform risk management and resilience.

How do you demonstrate business impact? Connect IT improvements to outcomes that matter: employee productivity, operational efficiency, cost control and service reliability.

Why join us?

Because the next chapter of enterprise IT isn’t just about adopting more technology. It’s about making better decisions with the technology you already have—and building the operational clarity to move forward with confidence.

Leave with fresh perspectives on how to:

Establish a stronger foundation for responsible AI adoption.

Improve visibility across technology assets and services.

Identify opportunities to control costs and reduce complexity.

Help IT teams deliver more responsive, efficient service.

Align technology operations with business priorities.

Speakers

Venkatraman Krishnamoorthy

Senior Director – Sales

Freshworks

Kunal Mandpe

Regional Sales Director

Freshworks

Niranjan Arul

Senior Solution Engineer

Freshworks

Anand Singh

Regional Enterprise lead – Enterprise Account

Sonata Software

The intelligence behind AI starts with your IT estate.

Join Freshworks and fellow IT leaders in Bengaluru to explore how connected service management and asset intelligence can help turn technology complexity into business advantage.

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