Reimagine How Work Gets Done, Processes Are Transformed, and Service Becomes Effortless

22^nd August 2025

05:00 pm onwards

Westin Mumbai Garden City

Reimagine how work is done, processes can be automated, and service can be improved and made effortless for both customers and service reps.

At reimagine 2025 – Mumbai, discover how Agentic AI is reshaping the future of work, transforming service experiences, and enabling autonomous enterprise operations—today, not tomorrow.

Join senior leaders across AI, CX, HR, IT, Innovation, and Strategy as we explore how enterprises are turning disruption into opportunity with multi-agent orchestration and responsible AI.

What’s in it for the attendees:

Agentic AI—is changing the rules. Unlike traditional bots or automation, these agents are autonomous, context-aware, and outcome-driven.
Through keynotes & panels, attendees see how AI is already transforming CX, EX, operations, and decision-making across sectors.
Through live demos and expert commentary, we bridge the gap between theory and execution.
The evening ends with high-touch networking over cocktails and dinner—because transformation is not a solo journey.

Agenda

In a world where work is being redefined and customer expectations evolve daily, Kore.ai invites you on a journey—an evening that showcases how Agentic AI is no longer a future vision, but today’s enterprise advantage.

5:00 PM – 5:30 PM

30 mins

Arrival & Executive Networking

5:30 PM – 5:40 PM

10 mins

Opening Note: A New Era of AI Begins by David Schreffler

Hear from Kore.ai leadership as they set the stage on how Agentic AI and multi-agent orchestration are transforming the enterprise—creating systems that think, act, and deliver real outcomes.

5:40 PM – 6:10 PM

30 mins

Keynote Address: Building the Enterprise Agent Ecosystem: the Autonomous Agent Future by Prasanna Arikala

An insightful keynote from a technology leader who’s already reimagining enterprise through AI. Learn how intelligent agents are driving measurable change across people, processes, and platforms.

6:10 PM – 6:30 PM

20 mins

Hyperscaler Perspectives: Joint AI Value for India Market featuring Nidhi Hasija from Microsoft and Jayasunder S from AWS

6:30 PM – 6:50 PM

20 mins

AI Analyst Session: Scaling AI, Responsibly by BCG

Industry experts and analysts discuss what it really takes to move from pilot projects to enterprise-wide adoption

6:50 PM – 7:20 PM

30 mins

Networking Break & Demo Zone

Get hands-on with the Kore.ai Agent Platform and see how AI agents are deployed across voice, digital, and workplace experiences.

7:20 PM – 7:50 PM

30 mins

Expert Talk: Orchestrating Multi-Agent Systems with Confidence by Murali Raghuram and Deepak Anand

Understand the mechanics of deploying AI agents that act autonomously—yet orchestrate seamlessly across business workflows, securely and responsibly.

7:50 PM – 8:20 PM

30 mins

Executive Panel: Unlocking Enterprise Value with AI moderated by Christie Dahmen

A deep dive into how top brands across India are rethinking service, automation, and decision-making. Explore real use cases, operational wins, and lessons from leaders who’ve made the leap.